Managing the Social Feed from your Supplier

After connecting to your social media accounts, manage the Social Feed made available by your supplier. Admin partner users can manage the feed for the Company (shared) access accounts and for Personal (non-shared) access accounts. All other partner users can only manage the feed for their Personal accounts.

The social content in the feed is classified by tags. You can select any of the tags to subscribe to content categorized with that tag. You must select at least one tag.

Follow these steps to personalize your Social Feed:

1. Navigate to Social Media > Social Settings.

2. In Manage Social Feed, select the type of subscription (Auto-Publish or Requires Approval) and click Edit.

   • Auto-Publish - automatically send/publish all posts tagged with the selected tags to your connected social media accounts according to their scheduled time and date. 
   • Requires Approval - subscribe to posts tagged with the selected tags, but manually review all posts with those tags before publication. Partners will be notified when new content is available, and new posts will have a Requires Approval label in the partner portal.

   Note: If you choose not to configure the subscription settings, you still have access to posts you're entitled to see. You can manage them according to your own requirements.

3. Select the tags to include in this level of subscription.
4. Repeat for the other subscription level, if required.

When personalizing these settings, it is important to note that Social Tag settings are an OR statement. Auto-Publish takes precedence over Requires Approval. If a post includes one tag that for which you want to approve posts, and another tag that you've set to Auto-Publish, the post will auto-publish.

For example, you may have these tag settings in your portal account, as you want to check French translations of posts about your CT400 product before distributing:

Language = French - Requires Approval

Language = English - Auto-Publish

Product = CT400 - Auto-Publish

If a post tagged with Language = French and Product = CT400 comes from your supplier, it will be auto-published as it matches one of the posting conditions.