Browsers in ZiftONE?

ZiftONE is supported in the latest version of these browsers:

• Google Chrome - recommended
• Microsoft Edge
• Mozilla Firefox
• Safari

General

• Need to know which browser version you're using? Click here (external site).
• Need to update your browser? Click here (external site).
• Are you still using Internet Explorer? It has been officially retired by Microsoft. Click here to update to Microsoft Edge (external site).

Recommended Settings

Some browser features may impair your ZiftONE experience. Review these recommended settings and implement them if possible:

Disable Pop-up Blockers

A pop-up blocker is software that prevents pop-up windows from appearing on a website. An ad blocker is software that will remove different kinds of content from a web user's online experience.

ZiftONE uses pop-ups to engage with content in several areas of the platform, such as logging in, editing content, and connecting social media accounts. Pop-up blockers and ad blockers can prevent users from interacting with these areas.

We recommend that you disable both types of blocker. They are normally browser add-ons that can be turned off in your browser window.

Allow Cookies

Cookies must be allowed for features in ZiftONE Admin to function properly.

Tip: If third party cookies are blocked in Chrome, an eye with slash icon appears in the browser bar. You can click on the eye to update your cookie settings.

Allow Javascript

Allow Javascript if the browser permits you to. In Chrome, you can find this option in Settings > Privacy and Security > Site Settings > Content. If the option is not enabled you might see blank previews when personalizing content in ZiftONE.

Allow Redirects

Partners logging in via a supplier's partner portal will be redirected to our platform from their partner portal. Be sure to allow redirects in your browser settings if you use this access method. 

Other Browser Settings

Firefox has a feature called Enhanced Tracking Protection that can block some of our content. This feature needs to be disabled for all features in ZiftONE to function. For more information, see Enhanced tracking protection in Firefox (external site).

Troubleshooting

Clear Cache

If you are experiencing problems, please try clearing your browser's cache.