What are the statuses of a campaign?

A campaign can be set to one of three statuses. Listed below are descriptions of each status:

  • Active - All scheduled emails and workflow mailings will be released according to schedule. 
  • On-Hold - When a campaign is on hold or paused, no emails will be released and workflows will be paused. Social Media posts will continue to post. To stop the social media post, edit the Upcoming Posts to either unscheduled or re-schedule it to a different date.
  • Archived - When a campaign is archived, no mailings will be sent and all workflows will be deactivated. The campaign will only be accessible by selecting the Archived status on the My Campaigns page. An archived campaign can be resumed by clicking the Start button. When resuming your campaign, any mailing or activity that was scheduled in the past or in the next 24 hours will be unscheduled and will require re-scheduling. This is done to ensure nothing gets delivered unexpectedly. Mailings that were scheduled for more than a day in advance will remain scheduled.  
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