Why are my leads not available in my CRM?

There are a number of reasons that your leads are not available in your CRM. Please consider and check the items below:

  • Your leads may be blocked by your CRM settings. You will need to verify any CRM validation rules for leads. If possible disable or create a new section for ZiftONE in your CRM. Create a validation rule lead source = ZiftONE in your CRM.
  • You may have required fields or pick list that needs to be identified and updated for ZiftONE to integrate.
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