About Tier Programs

Tier Programs provide a clear framework for your growth within your supplier’s ecosystem, and allow you track your ongoing performance against a specified set of goals set by your supplier.

A supplier can provide a tier system to help them recognize and reward partners, provide a clear path for partner growth, motivate higher performance and improve partner engagement.

The Tier Program view in the partner portal provides an overview of the tier program you’re participating in.

Notes

  • The availability of this feature is dependent on your supplier.

  • The page name in your partner portal may vary based on your supplier’s settings.

  • Tier programs and tasks vary by supplier, and may be different for each of your supplier's partners.

This is an example of how the Tier Program page might be displayed in your partner portal:

portal_tier_program_summary.png

In this view you can monitor your progress in your supplier’s tier program:

  • View the tier you’re currently working in (CURRENT)

  • View the targets your supplier has set for the tiers in their program

  • Monitor your performance against the targets in your current tier, and previous tiers you’ve achieved

This is a read only page - progress is updated automatically based on the partner's completion of the specified activities in the Partner Portal.

How to move between tiers in the program

  • When you complete the activities defined for the tier - progress to the next tier
  • If you fail to complete a tier's activities - drop back to a previous tier
  • If the supplier manually moves you to a different tier
  • If the supplier moves your partner account to a different group - move to the new program and position in the relevant tier (based on what's already been completed)

 

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