Using a Facebook Account

Facebook is a popular free social networking website that allows registered users to create both individual and business pages. You will need a Facebook page to connect with ZiftONE. You can add a blurb about the business, upload photos that represent your business, send messages, and keep in touch with friends, family, colleagues, and potential customers.

Be aware of these guidelines when connecting Facebook accounts:

• Currently in ZiftONE, personal Facebook accounts/profiles cannot be connected to the partner portal. Only Facebook pages can be connected.
• You must have Admin permission for the Facebook page you're linking to ZiftONE.
• Only one Facebook page for Company (shared) access can be added per Facebook account login. If you wish to add more than one shared Facebook page, a new Facebook login with Admin permission to the page must be used.
• ZiftONE detects an active Facebook session and will automatically use that in ZiftONE. To link a new Facebook account to the ZiftONE account, you must log out of Facebook first then return to ZiftONE to add the new Facebook account.

To link your Facebook page to your ZiftONE account, follow these steps:

1. Navigate to your Social Media Settings page. 

2. If you have the Admin role in ZiftONE, select if you would like to add the account for Company (shared) or Personal (non-shared) access.

   

3. Click Add Account.

   

4. From the Add Account drop-down list, choose Facebook.

   Note: if there's no response from the button, you may already be connected to Facebook. ZiftONE uses the active connection as a default. To add a new account, log out of Facebook then return to ZiftONE.

5. Enter your Facebook credentials in the login window.

   If you don't see the login window, check that you do not have pop-ups blocked in your browser. If you do, allow pop-ups from ZiftONE to continue.

6. Confirm how you would like to manage your pages and access your page and app insights.
7. Click Allow Access.
8. Your account is connected and listed in the Link to Social Media Accounts area of the Social Media Settings page.
9. If you have the Admin role, selected Company in Step 2, and the account you connected is associated with a company, you can have posts go to a specific page instead of your personal page. Click the linked page name next to your connected account to open the Select Company Page window, where you can choose the page to which to post.