Activating Library Social Posts

Note

The Library Posts page contains supplier-provided posts that are available for you to use. These posts typically don't reference any specific event or timeframe, so they can be published at any time.

1. Navigate to Social Media > Library Posts. You can view all the posts that are available for publishing to your social media accounts. If you know the name of the post, you can search for it. Use the filters on the left to limit the display. 
2. Click the Activate icon + next to the post you'd like to activate. The icon is deactivated if you haven't got a connected social account (shared/company or personal) yet. 
3. Complete the Activate Social Post settings (if your supplier has given you permission to personalize their posts).
   1. [Optional] Edit the social media platforms where you'd like to publish your post.
   2. [Optional] Edit the main text of your post. Follow the guidelines for post content summarized in Content Guidelines for Social Posts. 
   3. [Optional] Edit or upload your own images or video. You may also paste a hosted URL of your images or video. Follow the best practices and sizing notes for images and videos summarized in Content Guidelines for Social Posts.

   4. [Optional] Specify if recipients must fill out a social form before they view your promoted content. There are two possible options:

      • The Use Social Form choice is available. The default setting is No. 

      • Your supplier may require that all their social posts use a social form. If they've set this up, the Use Social Form option is not visible in the post. You will need to have personalized your social form - if you haven't, you won't able to activate/use social posts from them. You'll see the message To use this post you'll need to personalize your social contact form in the post.

        

      Learn how to personalize your social form in Personalize Social Forms.

   5. Set the scheduling for the post:
      • Auto-Schedule - The portal will automatically select a time to publish your post for maximum impact. For more information, see Auto-Scheduling Posts.
      • Select Date and Time - You choose your own date and time.
      • Post Now - Publishes your content immediately, when you click Approve.
        
4. Click Approve. The post is sent immediately, or added to the Upcoming Posts page, depending on the date and time set.